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Shipping & Returns

Minogue Medical Inc. will consider for exchange, merchandise returned under the following conditions:

  1. All goods must have been purchased from Minogue Medical Inc.
  2. All returned goods must have the Customer Service Director's authorization prior to their return. No agent or sales person can provide this authorization. To obtain a return authorization, please contact your Customer Service Representative. The return authorization number is to be clearly inscribed on the outside of the parcel. All goods returned without authorization number will be refused and returned to sender at their expense including products on warranty.
  3. All goods must be returned prepaid in their unopened and undamaged boxes within 30 days of the date authorized.
  4. No special or custom orders or discontinued items will be accepted for return or credit.
  5. Merchandise returned from accounts will receive credit only when accompanied by a replacement order of equal value, and will be subject to a 25% restocking charge.
  6. All credits are to be reflected in future purchases, not in monetary value. A credit, if approved, will be issued upon receipt of returned goods. Any credits not used within 60 days will be Null and Void.
  7. No merchandise will be accepted for return after six (6) months from the purchase date.                                                                                                                                                                                                                          
  8. Prices are subject to change without prior notice.
  9. Minogue Medical Inc. reserves the right of final approval on all customer orders.